CorsoCare Hospice
Office Specialist - Part Time - Tue/Thurs/Fri

Location- North Canton, Ohio

At CorsoCare we offer:
Employee First Benefits:
• Competitive compensation, including Medical (BCBS), Dental, Vision and an HSA
• Continued Growth and Education from training, supportive leadership, and collaboration
• Generous PTO/Holiday (20 days first year)
• Tuition Reimbursement up to $2500 per year
• Pet Insurance

Employee First Culture - YOU BELONG, YOU MATTER!
• What makes you different, makes us great
• You are part of a team
• Your unique experiences and perspectives inspire others
• A 1440 Culture - one that strives to use all 1440 minutes in each day to create the absolute best experiences with every person, in every interaction

Position Summary:

The Offic Specialist works closely with the leadership team to infuse 1440 throughout the office. In addition, the Office Specialist is responsible for policy development and maintenance, maintaining employees file, supporting the N. Canton office team, and welcoming visitors and remote employees to the office. The Office Specialist will act as point person for implementation and maintenance of office initiatives.

Required Experience for Office Specialist:

• High School Diploma or GED preferred.
• Previous Healthcare, Geriatrics or experience working with the elderly population preferred.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Efficiency in Microsoft Excel and Microsoft Word.
• Occasionally lift and/or move up to 25 pounds.

Accountabilities for Office Specialist:

• Actively demonstrates our Common Beliefs (if we have not rolled out these to this team, use the Employee First, Pillars, & Constant Pursuit of Better or company values)
• Agency Employee File Maintenance and Follow up

• New Hire Orientation, Onboarding coordination for Milford Office
• Build effective relationships with business leaders
• Provide general office support to the Milford team
• Policy and Procedure creation and updates

Other Key Responsibilities for Office Specialist:

• Supports the Common Beliefs in everyday interactions
• Manage the general office areas including organization, ordering supplies and cleaning schedules to maintain a lean and clean office environment. Acts as a liaison with Legacy to resolve building issues.
• Assist with front desk support as needed

• Set professional tone for office environment by welcoming visitors, answering inquiries and logging data from the screening sheets.
• Develop and maintain policies and procedures based on state and company requirements.
• Stay up to date with JAYCO regulations and changes and report accordingly.
• Actively participate in L10 and Clinician Meetings. Record meeting minutes and share accordingly.
• Run and monitor renewable reports and annual requirements, including OIG checks. Work with leaders to ensure information is up to date and noted in FireNote
• Coordinates the New Employee Orientation including all required paperwork, training materials, room set up and creating name badges for new employees.
• Maintain Inventory and prepare Clinical Kits and Start of Care Packets
• Assist IT with the setup and retrieval of employee equipment
• Perform other duties as assigned.

Skills for Success:

• Builds strong relationships through trust
• Delivers 1440 experience within the office
• Makes good decision timely, with minimal guidance
• Attacks new challenges with a sense of urgency.
• Displays a continuous learner mindset
• Demonstrates a mindset of what could be better
• Viewed as a team player, easily gains trust and support of others.
• Communicates clearly and frequently.
• Resilient, able to cope with stress and challenges
• Reflective, uses feedback to gain personal insight into strengths and weaknesses.
• Being flexible and approachable. Ties to team player

General Working Conditions:
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

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