Centralized Scheduler

CorsoCare Personal Care

Position Summary:

The Centralized Scheduler will support all Wellness Centralized Schedulers efforts in their administrative role. The Centralized Scheduler will have an assigned centralized team for direct support and will work closely with fellow schedulers. Additionally, Centralized Scheduler will focus on the delivery of a 1440 experience, optimizing performance, and leading employee connections within our communities by building proper training, creating tools, systems, and any special projects for the centralized scheduler position.

Required Experience for Centralized Scheduler:

• Prior experience providing administrative and managerial support to a large staff required.
• Multi-Site Management Preferred
• Assisted Living or Memory Care experience is a plus.
• Proven organizational and communication skills
• Experienced training skills necessary
• Advanced computer skills and ability to learn in house systems (e.g. OnShift).

Accountabilities for Centralized Scheduler:

• Utilizes OnShift to ensure productive staffing to guarantee residents receive impeccable care.
• Completing bill back spreadsheet
• Conducts monthly audits of all schedules, FTE tool, position control, agency reports, open position management, external tracking.
• Monitors recruiting ad accuracy, 1440 Orientation, onboarding experience and retention.
• Works closely with PA to ensure screenings are completed timely.
• Conducts completion of Section 2 of I-9
• Confirms employee licensing and certifications.
• Manages and processes effective payroll including but not limited to, approving/denying PTO, missed punches, processing bonuses upon review from the Regional.
• Maintains precise employee roster.
• Communication with on-site leaders regarding new hires within 24 hours of notice
• Welcome email communication sent to new hire within 24 hours of offer acceptance.
• Attend monthly meetings with on-site team.
• Daily and effective communication with regional leader
• Frequent and effective communication with Wellness Director
• Assist with projects to help efficiencies for the wellness coordinator position.
• At minimum 2 weekly meetings with Centralized Interviewing Team.
• Ability to have difficult constructive conversations.
• Assists state in data retrieval.
• 25% Travel to assist other communities.

Other Key Responsibilities for Centralized Scheduler:

• Leads to and supports our 1440 culture and pillars
• Provides operational support to the Centralized Schedulers for our communities
• Develops and maintains positive relationships with wellness community leaders and employees
• Completes appropriate paperwork and recommends improvements and more efficient ways of operating
• Organizes, implements, and evaluates training for all new hires and existing staff
• Assists with tracking budget, income, expenses.
• Available to work weekends as necessary and assigned.
• Perform other duties as necessary.

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