CorsoCare Hospice-Office based position in Milford, MI (not remote)

• Job Title: Hospice Biller
• Job Status: Full Time

At CorsoCare we offer:

Employee First Benefits:
• Competitive compensation, including Medical (BCBS), Dental, Vision and an HSA
• Continued Growth and Education from training, supportive leadership, and collaboration
• Generous PTO/Holiday (20 days first year)
• Tuition Reimbursement up to $2500 per year
• Pet Insurance

Employee First Culture - YOU BELONG, YOU MATTER!
• What makes you different, makes us great
• You are part of a team
• Your unique experiences and perspectives inspire others
• A 1440 Culture - one that strives to use all 1440 minutes in each day to create the absolute best experiences with every person, in every interaction

Position Summary:

The Hospice Biller under the direction of the Administrator, is a high-level clerical position. This position requires the ability to understand CMS rules related to the hospice program as it relates to tracking multiple identifiers. This position may be requested to coordinate activities between agency clinical managers, intake coordinator, office manager, scheduling, QA, and inside/outside resources. Supervises and serves as a reference to Scheduling, Medical Records, and Office Personnel Coordinator. This position will ensure our organizational quality goals are met, and the Agency remains compliant with all relative regulations, policies, and procedures.

Required Experience Hospice Biller:

• High school graduate or GED; Some post-secondary coursework strongly preferred.
• Minimum of two (2) years of experience in a hospice setting.
• Knowledge of Medicare, Medicaid, and third-party reimbursement requirements.
• Information system knowledge in the areas of electronic data entry and report generation.
• Knowledge of Microsoft Outlook 365, Microsoft Teams, Microsoft Work/Excel, faxing, scanning, professional phone etiquette, and uploading documentation into EMR system.
• Demonstrates organizational skills, detail orientation, flexibility, and ability to work with minimal supervision.
• Demonstrates excellent verbal and written communication skills.
• Ability to maintain attention and accuracy while attending to multiple tasks simultaneously.
• Ability to read and interpret documents, such as policy and procedures manuals, clinical documentation, and physician orders.
• Ability to speak effectively before groups of customers or employees of the organization.
• Compliant with accepted professional standards and practices.
• Consistently maintains a positive attitude which promotes team and optimal performance.

Responsibility for Hospice Billing

• Leads and serves as a reference to Scheduling, Medical Records, and Office Personnel Coordinator
• Verifies that all required patient information is present prior to preparing claims.
• Submits NOE (Notice of Election) and timely billing of all patient accounts including Medicare, Medicaid, third party payors. Achieve maximum reimbursement for services provided.
• Serves as a resource person to all Hospice employees.
• Knowledgeable of intermediary billing policies and requirements.
• Promptly follows up with each denial claim. Submits required documentation for each denied claim within established time frame.
• Assists Administrator with investigation of received invoices for timely payments and ensures submission of invoice to Account Payables.
• Performs Admission and Discharge HIS (Hospice Item Set) submissions.
• Supervise, maintain, and report on scheduling, medical records, site level payroll, and personal files. Conducts appropriate audits.
• Attend all appropriate meetings to provide reports and information requested regarding billing, scheduling, and medical records.
• Maintains confidential patient communications and records in accordance with privacy and security standards of the Health Insurance Portability and Accountability Act (HIPAA). Adheres to agency standards, policies, procedures, and applicable federal and state laws.
• Report cases of possible abuse, neglect, fraud, noncompliance, and exploitation to the Compliance Officer, Administrator or Designee immediately.
• Participate in the Agency’s Emergency Preparedness and Emergency Preparedness Communications plans and helps coordinate Clinician communication when the Plan is activated.
• Perform administrative staff duties such as answer phones, emails, faxing/scanning, and customer communications.
• Must be available to routinely work staggered shifts with the possibility of some evening, early morning, weekend, or holiday coverage if needed.
• Compliant with all applicable laws, regulatory requirements, standards of practice, CHAP accreditation standards, and policies and procedures.
• Runs reports and provides information to clinical managers about issues regarding their patients.
• Work toward continual improvement of the overall Agency.
• Maintains OSHA and Infection control per policy.
• Performs assigned administrative services.

General Working Conditions:

This position entails sitting for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Ability to wear Personal Protective Equipment (PPE).

We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.

If you love serving others, and are looking for an opportunity to thrive, CSIG holdings and our businesses is your destination.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer

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