VP of Home Care Operations

CorsoCare

The Vice President of Home Care is responsible for the overall strategic leadership, operational execution, and financial performance of the private duty home care division. This individual will drive business growth, ensure high-quality care delivery, and foster strong relationships with clients, employees, and key stakeholders. The Vice President will lead the development of innovative care solutions, maintain compliance with industry regulations, and create a culture of excellence in service.

Key Responsibilities:

Strategic Leadership & Growth
Develop and execute a strategic plan to grow the private duty home care business.
Identify new market opportunities, service expansion strategies, and partnerships to drive revenue.
Establish and maintain relationships with key referral sources, including hospitals, skilled nursing facilities, and senior living communities.
Stay ahead of industry trends and regulatory changes to adapt business strategies accordingly.
Operational Excellence
Oversee the daily operations of the private duty home care division, ensuring efficiency and high-quality service delivery.
Develop and implement policies, procedures, and best practices to enhance operational effectiveness.
Drive process improvements and technology adoption to enhance service quality and streamline operations.
Ensure compliance with federal, state, and local regulations, as well as industry accreditation standards.
Financial & Business Performance
Manage the division’s financial performance, including budgeting, forecasting, and cost management.
Develop strategies to optimize profitability while maintaining high-quality care standards.
Analyze key performance indicators (KPIs) and adjust strategies to meet business objectives.
Oversee payer mix, private pay revenue, and reimbursement structures to ensure financial stability.
Talent & Culture Development
Build and lead a high-performing team, fostering a culture of accountability, excellence, and continuous improvement.
Attract, retain, and develop top talent in caregiving, operations, and leadership roles.
Implement training and development programs to enhance staff skills and professional growth.
Ensure strong employee engagement and satisfaction to maintain high retention rates.
Client & Community Engagement
Maintain a client-centered approach, ensuring high satisfaction and quality of care.
Develop and implement strategies to enhance client experience and improve retention rates.
Act as a spokesperson and advocate for the company within the community and industry associations.
Qualifications & Requirements:
Bachelor's degree in healthcare administration, business, or a related field (Master’s preferred).
7+ years of leadership experience in home care, senior living, or healthcare services.
Proven track record of driving business growth and operational success in private duty or home care services.
Strong financial acumen, with experience in budgeting, P&L management, and revenue growth strategies.
Knowledge of state and federal home care regulations and compliance requirements.
Excellent leadership, communication, and relationship-building skills.
Ability to think strategically while executing day-to-day operations effectively.

General Working Conditions

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

Connecting Seniors, Families and Communities

For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we’ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.

Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.

It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.

We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.

If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer

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